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Account Supervisor (BOS)

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Description

The Account Supervisor leads the internal account team and clients from a day to day perspective. He/she has the ability and understanding to align both strategy and tactics with the overall brand vision, manage tactical and strategic deliverables, and oversee financial management and reporting as aligned to client budget and compliance.  The Account Supervisor manages direct reports and is responsible for growth and career development.

Job Responsibilities

  • Maintain core client contacts and relationships
  • Align both strategy and tactics with the overall brand vision
  • Provide short-term and longer range execution direction for product to internal team
  • Lead tactical planning process and eventual roll out of plan as aligned with client vision
  • Oversee direct reports on tier C, D and manage tier A, B projects
  • Identify strengths and weaknesses of the account and make recommendations for change
  • Perform annual reviews for direct reports and help map out career path with routine feedback sessions
  • Work with agency senior management to ensure that account is staffed appropriately to meet client needs
  • Oversee and manage all financial aspects of client relationship including compliance to contract/agreements, billings, receivables, etc
  • Manage internal finance processes including monthly accruals and forecast tracking
  • Manage relationships with other marketing partners of clients, as required
  • Attends all client’s meetings, market research, conventions, and communicates key learning to team and client
  • Actively participates in client presentations, selling and defending the agency’s point of view
  • Assist in new business activities and pitches as requested
  • Stays current with industry news and competitive environment to continually expand knowledge

Core Competencies

  • Internal and day-to-day client brand team leader
  • Management of 1 or more direct reports with concentration on their growth and development
  • Alignment of tactical flow and financial responsibility to client’s overall vision and strategy

Qualifications

  • Minimum of 5 years of medical marketing or healthcare agency management experience
  • Digital marketing competency
  • Strong communication skills, excellent writing skills
  • Strong attention to detail and organizational skills
  • Ability to think strategically and execute on that thinking
  • Problem solving and leadership skills
  • Proficient in Word, Excel, PowerPoint
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